Terms & Conditions
EBIKE CENTRAL LLC CORPORATE POLICIES
- 75% Deposit Fee Required on all Riese & Muller ORDERED eBikes shipped via Air Freight (Air Freight cost is $800.00). Balance due upon delivery.
- 100% Payment Required on all Riese & Muller ORDERED eBikes shipped via Sea Freight.
- NO REFUNDS on Custom Ordered Riese & Muller Models after 48 hours. Orders using a Credit Card that are approved for cancellation will have the Fees we incur deducted from the total Refund.
- 100% Deposit/Payment Required on all ORDERED eBikes that take less than two weeks to receive.
- 25% Restocking Fee on all CANCELLED ORDERS. Based on total amount paid on cancelled items at time of cancellation approval. We include any transaction fees in total amount if paid by credit card. Refunds can take up to 4 weeks.
- We have a 24 hour Return Policy on Stock eBikes bought from the store with a price reduction of $20 per mile ridden and any credit card fees incurred in the transaction. Any damage is the customer responsibility and would reduce the Refund amount or void a Refund. We reserve the right to refuse a return and refund. Refunds can take up to 4 weeks.
- Any eBike sold from eBike Central that is registered by the customer with the Manufacturer for Warranty coverage can not be returned. Warranty transfers is at the total discretion of the Manufacturer. eBike Central is not involved in these policies.
- 10-Day Return Limit on all Accessory Purchases. Must be Unopened and Unused for Return Consideration.
- We will consider trade-ins only on eBikes we have sold to the first owner. We would negotiate a trade-in value to be credited on a new eBike purchased from eBike Central. We do not buy back used eBikes without a new eBike purchase. Trade in prices are reduced on eBikes within warranty period and the warranty can not be transferred to a second owner.
- eBike Central is NOT responsible for Manufacturer’s Defects. They are the Sole responsibility of the Manufacturer. eBike Central will assist in filing any claim.
- $65 Bench Fee for Receiving and Diagnosing any Post-Sale In or Out of Warranty Service Issues. We will refund any Manufacturer service allowance for In-Warranty service work. The Bench Fee will be credited as part of an Approved and Completed Service.
- eBike Central reserves the right to modify these policies at any time without notice.
CONDITIONS OF USE
Welcome to our online store! EBIKE CENTRAL and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
When you visit EBIKE CENTRAL or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of EBIKE CENTRAL or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of EBIKE CENTRAL, with copyright authorship for this collection by EBIKE CENTRAL, and protected by international copyright laws.
EBIKE CENTRALs trademarks and trade dress may not be used in connection with any product or service that is not EBIKE CENTRALs, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits EBIKE CENTRAL. All other trademarks not owned by EBIKE CENTRAL or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by EBIKE CENTRAL or its subsidiaries.
LICENSE AND SITE ACCESS
EBIKE CENTRAL grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of EBIKE CENTRAL. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of EBIKE CENTRAL. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of EBIKE CENTRAL and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing EBIKE CENTRALs name or trademarks without the express written consent of EBIKE CENTRAL. Any unauthorized use terminates the permission or license granted by EBIKE CENTRAL. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of EBIKE CENTRAL so long as the link does not portray EBIKE CENTRAL, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any EBIKE CENTRAL logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. EBIKE CENTRAL and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. EBIKE CENTRAL reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant EBIKE CENTRAL and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant EBIKE CENTRAL and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify EBIKE CENTRAL or its associates for all claims resulting from content you supply. EBIKE CENTRAL has the right but not the obligation to monitor and edit or remove any activity or content. EBIKE CENTRAL takes no responsibility and assumes no liability for any content posted by you or any third party.
RISK OF LOSS
All items purchased from EBIKE CENTRAL are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
EBIKE CENTRAL and its associates attempt to be as accurate as possible. However, EBIKE CENTRAL does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by EBIKE CENTRAL itself is not as described, your sole remedy is to return it in unused condition.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY EBIKE CENTRAL ON AN “AS IS” AND “AS AVAILABLE” BASIS. EBIKE CENTRAL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, EBIKE CENTRAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EBIKE CENTRAL DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM EBIKE CENTRAL ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EBIKE CENTRAL WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting EBIKE CENTRAL, you agree that the laws of the state of NORTH CAROLINA, UNITED STATES, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and EBIKE CENTRAL or its associates.
Any dispute relating in any way to your visit to EBIKE CENTRAL or to products you purchase through EBIKE CENTRAL shall be submitted to confidential arbitration in NORTH CAROLINA, UNITED STATES, except that, to the extent you have in any manner violated or threatened to violate EBIKE CENTRALs intellectual property rights, EBIKE CENTRAL may seek injunctive or other appropriate relief in any state or federal court in the state of NORTH CAROLINA, UNITED STATES, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.