Frequently Asked Questions:


What is an e-Bike?

We offer all three Classes of eBikes. A Class 1 eBike offers a pure Pedal Assist experience up to 20 Mph. When you start pedaling the motor automatically offers up to four (4) levels or more of assist. a Class 2 eBike offers Pedal Assist (28 Mph limit) with a Throttle option (20 Mph limit) to ride with or without pedaling, Class 3 eBikes offers the same experience as a Class 1 but with a higher limit of assist, 28 Mph.

Check out our BLOG Post on What is an eBike?

How are eBikes different from a normal bicycle?

Yes, the evolution of the eBike over the last 20 years has developed into a sophisticated line of bikes across the traditional forms of bicycling. These are categorized in the bicycle industry as Road Bikes, Mountain Bikes and Folding Bikes. But there is also a large category of Commuters that will be one of the most exciting segments.

What Brands do you sell?

We represent and offer seven (7) eBike companies products which includes BH, BULLS, GoCycle, Magnum, Riese & Muller, Tern and Surface604.

What are your price ranges?

We offer eBikes ranging from $1,500 to $11,000 based on the specific eBike, Components and unique features. We have customers purchasing in this entire range on a regular basis. 

Do you offer Service after the Sale?

Yes, we offer our eCare Maintenance plans to help you avoid issues or problems with your eBike. For more information you can access our eCare Webpage. We can consult you on your needs and explaining the pricing for each option. 

How are eBikes different from a normal bicycle?

Yes, the evolution of the eBike over the last 20 years has developed into a sophisticated line of bikes across the traditional forms of bicycling. These are categorized in the bicycle industry as Road Bikes, Mountain Bikes and Folding Bikes. But there is also a large category of Commuters that will be one of the most exciting segments.

Do you provide Test Rides?

Yes, we encourage test rides to anyone new to eBikes. This is the only way you will experience the transformative feeling eBikes provide. We provide Test Rides at our store, via Private Appointments or through our Scheduled Test Ride Events. 

Do you stock eBikes or do I need to have one ordered?

We have a wide selection of eBikes from the companies we represent. The eBikes in our Store or from our Mobile Van are available to Test Ride or Purchase. We can also order eBikes that fit your specific specifications based on availability from the Manufacturers.

Note, Riese & Muller builds every eBike they produce to order, and they do not stock eBikes. This is very unique and ensures you get the Color, Size, Speed, Derailleur option and Accessories exactly like you want.

Do you offer customer financing?

Yes, we have Financing Options through Square Installments or Allegacy Financial.

Why are Commuters such a good target for eBikes?

Commuter eBikes can be any eBikes. But there are specific eBikes that are designed for this type of use. These models are in the Class 3 category to achieve speeds up to 28 Mph with motor assist to ensure you are getting from Point A to Point B in the safest and fastest way on any type of bicycle. The Components on these models such as Tires, Brakes and Gearing are designed to achieve and maintain the speed in a safe and dependable way.

Are there different types of eBikes?

Yes, the evolution of the eBike over the last 20 years has developed into a sophisticated line of bikes across the traditional forms of bicycling. These are categorized in the bicycle industry as Road Bikes, Mountain Bikes and Folding Bikes. But there is also a large category of Commuters that will be one of the most exciting segments.

See our BLOG Posts on eBikes for your Lifestyle and Uses of eBikes.