Preparing for our Customer Service appointments in Durham NC.

eBike Central was in Durham NC on Saturday, February 1, 2020 for a regular Service Meetup Location.

We are Mobile! We take our Showroom, Test Rides, Sales, Deliveries and Service on the road via our Mercedes Sprinter van. We have racked up 57,000 miles in two and a half years traveling all over the Southeast from Virginia to Florida. Our customers love it!

This time we were at Piney Wood Park from 10:00 am – 2:00 pm to provide Free Tune ups for our first year customer and Annual Preventative Maintenance for our Two (2) Plus year customers.

A Free Tune Up is included with the purchase of an Electric Bicycle from eBike Central. This includes:

• Tire & Wheel Inspection, and Air Pressure adjustments
• Shock Inspection and Air Shock pressure adjustments
• 

  Matte from eBike Central services a TERN GSD.

  Brake Inspection and Adjustments

• Derailleur and Hub Gear Inspection and Adjustment
• Clean and Lubricate Chain & Derailleur
• Bosch Firmware updates

The Annual Preventative Maintenance keeps the customers’ eBike investment operating properly and safely after the first year. This includes:

• Tune Up Items listed above
• Replace Brake Pads & Tires as needed
• Order and replace specific parts

Contact us to learn more about our Mobile Test Ride Appointments, Deliveries and Service.

More photos from our Service Event in Durham NC:

Sarah stopped by with her new TERN Vektron for a First Year Tune Up.

Greg stopped by with his family for an Annual Preventative Maintenance including a Brake Pad replacement.

We provided Bosch eBike Systems firmware updates. Hot coffee provided.

We always have an assortment of Tools & Parts to work with the eBike’s we sell and support.

Matte monitoring the Bosch Firmware update being applied to Greg’s TERN GSD S10 model.

Matte working on Greg’s TERN GSD S10. This model of eBike is great since it has a way to stand it up for most service.

After we complete the service we test ride each eBike.